Answers before you build, sell, and ship.

No. Creatable includes a no-code site builder for storefronts, landing pages, portfolios, and content pages. You can start with a site and add commerce when you are ready.

Yes. You can create a shop and publish on the Starter plan without a credit card. Paid plans are billed per shop when you upgrade.

Every shop includes a free Creatable subdomain. Growth and higher plans can connect a custom domain from the shop dashboard.

You can sell physical products you fulfill yourself, print-on-demand products, and digital downloads from one storefront.

Create a design, choose a supported product, set your selling price, and publish. Product costs are shown before launch, and fulfillment is handled after a customer buys.

Yes. Digital products can include files, templates, lessons, or other downloadable content with delivery handled after checkout.

Yes. Self-fulfilled products can use your own inventory and shipping workflow while still using the same storefront, checkout, and order management tools.

Checkout is powered by Stripe. Connect your Stripe account to receive payouts and keep payments, orders, shipping, taxes, and customer checkout in one flow.

You control product prices. For POD and physical products, the dashboard shows product costs so you can set your margin. Digital products use the current digital platform-fee model shown on the pricing page.

The pricing page shows current plan structure, digital fee examples, and how product margins work across selling formats.

Customers can contact support with their order number. For shop-specific questions, sellers can also provide their own customer support details in their storefront.

Contact support as soon as possible. Orders can only be changed before fulfillment begins, and some POD or digital orders may not be reversible once processing starts.

Creatable supports creative work, but designs and digital products must respect intellectual property rights and avoid illegal, hateful, or otherwise prohibited content.

Email support@creatable.shop or use the customer support form. We aim to respond during business hours.